Job Descriptions
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Job Description - Unclassified
Developed for Equal Opportunity 

Academic Learning Commons Coordinator - Library, Regional Campuses

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Date Issued
Date Revised


Support and help to promote the use of the Academic Learning Commons as an evolving, active space where students, faculty, and staff come together to research, study, learn, teach, create, and collaborate. Perform professional library activities and oversee the daily operations of the Learning Commons. Reports to Assistant Dean or designated supervisor.


Duties/essential functions may include, but not be limited to, the following: 

Coordinate Learning Commons services, including peer tutoring, reference and research assistance, academic support initiatives (i.e. Power Hour), and other related student success functions.

Collaborate with faculty and academic advisors to design and implement new programs and services that will facilitate information discovery and collaborative learning for all students.

Provide bibliographic and information literacy instruction, as well as in-depth reference and research assistance (on-site and remotely).

Explore and develop opportunities to share resources. Provide technical guidance to students, faculty, and staff in the use of Learning Commons hardware and software; oversee audio-visual equipment use and delivery outside of the Learning Commons; support the IT department by helping to troubleshoot classroom equipment issues and provide training on campus technologies.

Manage daily operations and student coverage of the service desk, the Learning Commons’ shared access point.

Hire, train, supervise, and schedule student employees, including tutors and library assistants.

Consult with faculty in the selection and acquisition of materials for the Learning Commons.

Consult and collaborate with University Libraries’ Technical Services Department in collection development activities; such as journal review and cancellation, resource analysis, including product trials, year-end collection purchasing, serial and electronic resource management, reporting access issues, resource disposition decisions, usage data requests, material acquisition, physical processing of library materials, cataloging and vendor support. <

Consult and collaborate with University Libraries concerning library business such as circulation policies system support, and automation problems and requests.

Explore and develop new ways and means of improving performance of the Learning Commons.

Assist in developing and implementing University Libraries policies and procedures.

Prepare and compile Library and/or Learning Commons-related reports and statistics.

Communicate and enforce policies and procedures; resolve problems; address employee and patron/user concerns.

Promote Learning Commons services and programs.

Performs related duties as assigned.


Bachelor’s Degree from an accredited university or college. One year related work experience in a library or learning commons environment.

Preferred Qualifications:

Master's degree in Library and Information Science from an ALA-accredited school or Master's degree in a related field.

Knowledge Of:

Library practices and procedures

Personal computer applications*

Skill In:

Written, verbal and interpersonal communication with the ability to communicate effectively with all components of the university and external constituents *

Ability To:

Provide leadership and direction
Independently manage multiple projects and functions and prioritize workflow *
Process highly detailed, complex work accurately and efficiently *
Maintain a collegial, constructive, and professional environment *


Asterisk (*) indicates knowledge, skills, abilities which may require assessments. Assessments could take the form of interview questions, a request to provide work samples or a written or practical test to assess job related competencies.

Working Conditions/Physical Requirements:

Must be able to communicate well with others in a public service setting. Must be able to push library book carts, shelve and retrieve book and journal volumes, shelve and retrieve equipment, and reach high and low shelving. Normal library environment includes exposure to dirt and dust.

Value Statement

Kent State University is committed to the creation and nurturing of a diverse community of individuals through inclusive excellence. Diversity involves recognizing the value of differences and the inclusion of all members of the community. This is a core value of the organization as we strive for a culturally diverse student body, faculty and staff that reflect the multicultural nature of Ohio, the nation, and our world.
The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.